1. Introduction and Acceptance of Terms
These Terms and Conditions (“Terms”) govern your access to and use of the website https://improvefx.com/ (the “Website”) and the digital marketing and IT services offered through it (the “Services”). The Website is owned and operated by improveFX Technologies Private Limited, a company registered in India, doing business as improveFX (“improveFX”, “Company”, “we”, “us”, or “our”), with its office at E-49/5, First Floor, Okhla Industrial Area Phase II, New Delhi, Delhi-110020, India.
By accessing, browsing, or using the Website, you (“you”, “your”, or “User”) agree to be bound by these Terms and our Privacy Policy, which is incorporated into these Terms by reference. If you do not agree to these Terms, you must not access or use the Website.
If you are using the Website on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms, in which case “you” refers to that entity.
2. Eligibility
By using the Website, you represent and warrant that you are at least 18 years of age, or the age of legal majority in your jurisdiction, and that you have the legal capacity to enter into a binding agreement. The Website is intended for a general audience and does not contain adult or explicit content.
3. Description of Services
improveFX is a digital marketing and IT solutions agency. Through the Website, we present information about our services, which may include search engine optimization (SEO), digital marketing, web design and development, IT consulting, and related offerings. The Website allows you to learn about our work, read our content, and contact us through inquiry and contact forms.
Information on the Website is provided for general informational purposes only. It does not constitute a binding offer. Any engagement of our Services is subject to a separate written proposal, statement of work, or service agreement executed between you and improveFX, which will govern the specific scope, deliverables, timelines, and fees of that engagement. In the event of a conflict between these Terms and a signed service agreement, the service agreement prevails for that engagement.
4. Use of the Website
4.1 Permitted Use
You may use the Website only for lawful purposes and in accordance with these Terms. You agree to use the Website solely for your own informational, non-commercial purposes or to evaluate and engage our Services.
4.2 Prohibited Conduct
You agree that you will not:
- Use the Website in any way that violates applicable local, national, or international law or regulation;
- Attempt to gain unauthorized access to the Website, its server, or any connected database or system;
- Introduce viruses, malware, or any other harmful or disruptive code or material;
- Use any robot, spider, scraper, or other automated means to access, copy, or monitor the Website or its content without our prior written consent;
- Interfere with or disrupt the operation of the Website, or impose an unreasonable load on our infrastructure;
- Impersonate improveFX, our employees, or any other person or entity, or misrepresent your affiliation with anyone;
- Submit false, misleading, or fraudulent information through our contact or inquiry forms;
- Copy, reproduce, republish, sell, or exploit any portion of the Website or its content for commercial purposes without our prior written permission;
- Frame, mirror, or embed the Website or any part of it on another website without our consent;
- Use the Website to send unsolicited advertising or promotional material (spam).
We reserve the right to investigate violations of this section and to take appropriate action, including blocking access, removing content, and reporting to law enforcement authorities.
5. Intellectual Property Rights
The Website and its entire contents, features, and functionality, including but not limited to all text, graphics, logos, images, icons, designs, case studies, articles, software, code, page layouts, and the selection and arrangement thereof, are owned by improveFX Technologies Private Limited or its licensors and are protected by Indian and international copyright, trademark, and other intellectual property laws.
The name “improveFX”, our logo, and all related names, logos, product and service names, designs, and slogans are trademarks or trade names of improveFX Technologies Private Limited. You must not use these marks without our prior written permission.
You are granted a limited, non-exclusive, non-transferable, revocable license to access and view the Website content for your personal or internal business evaluation purposes. Nothing in these Terms transfers any ownership of our intellectual property to you. Ownership of deliverables produced under a client engagement is governed by the applicable service agreement.
6. User Submissions
Any information you submit through our contact forms, inquiry forms, or newsletter subscriptions must be accurate and must belong to you. By submitting an inquiry, you grant us the right to use that information to respond to you and as described in our Privacy Policy. You are responsible for the accuracy of the information you provide. Do not submit confidential or proprietary information through the Website; any formal exchange of confidential material should occur under a signed non-disclosure agreement.
7. Fees, Payments, and Refunds
The Website itself is free to browse. Fees for our Services are quoted individually through written proposals or service agreements and are invoiced directly to clients. We do not process payments through the Website.
- Fees: Fees, payment schedules, and applicable taxes (including GST where applicable) are set out in the relevant proposal, invoice, or service agreement;
- Payment: Invoices are payable within the period stated on the invoice. Late payments may result in suspension of Services and may attract interest as permitted by law;
- Refund Policy: Unless expressly stated otherwise in a signed service agreement, all fees paid to improveFX are non-refundable once work on the engagement has commenced. Advance payments for work not yet commenced may be refundable at our sole discretion, less any costs already incurred;
- Cancellation: Either party may terminate an engagement in accordance with the applicable service agreement. Fees for work completed up to the effective date of termination remain payable.
8. Third-Party Links and Services
The Website may contain links to third-party websites, tools, platforms, or resources that are not owned or controlled by improveFX. These links are provided for your convenience only. We have no control over, and assume no responsibility for, the content, terms, privacy policies, or practices of any third-party websites or services. Accessing any third-party website is at your own risk, and you should review the terms and privacy policy of every website you visit. The inclusion of a link does not imply our endorsement of the linked site.
Our marketing work may also involve third-party platforms such as Google, Meta, and Microsoft. Your use of those platforms, and any results obtained on them, are additionally subject to those platforms’ own terms and policies, which we do not control.
9. Disclaimers
THE WEBSITE AND ITS CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
Without limiting the foregoing, we do not warrant that:
- The Website will be uninterrupted, timely, secure, or error-free;
- The information on the Website is complete, accurate, current, or reliable;
- Defects will be corrected, or that the Website or its server are free of viruses or other harmful components.
Digital marketing outcomes, including search engine rankings, traffic, leads, and conversions, depend on many factors outside our control, including search engine algorithms, competition, and market conditions. Except as expressly stated in a signed service agreement, we do not guarantee any specific ranking, traffic, revenue, or business result. Any case studies, statistics, or testimonials on the Website reflect past performance for specific clients and are not a promise of similar results for you.
Nothing on the Website constitutes professional, legal, financial, or investment advice.
10. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IMPROVEFX TECHNOLOGIES PRIVATE LIMITED, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR IN CONNECTION WITH YOUR ACCESS TO OR USE OF, OR INABILITY TO ACCESS OR USE, THE WEBSITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO YOUR USE OF THE WEBSITE SHALL NOT EXCEED ONE THOUSAND INDIAN RUPEES (INR 1,000). LIABILITY ARISING UNDER A SIGNED SERVICE AGREEMENT IS GOVERNED BY THAT AGREEMENT.
Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In such jurisdictions, our liability is limited to the maximum extent permitted by law. Nothing in these Terms excludes liability that cannot be excluded under applicable law, including liability for fraud or for death or personal injury caused by negligence.
11. Indemnification
You agree to indemnify, defend, and hold harmless improveFX Technologies Private Limited and its directors, officers, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or related to: (a) your violation of these Terms; (b) your misuse of the Website; (c) your violation of any applicable law or the rights of any third party; or (d) any false or misleading information you submit through the Website.
12. Availability and Geographic Restrictions
The Website is operated from India and is generally accessible worldwide. We make no representation that the Website or its content is appropriate or available for use in every location. We reserve the right, at our sole discretion and without prior notice, to restrict, limit, or block access to the Website from any country or region, including but not limited to Pakistan, Russia, Nigeria, and Bangladesh. If you access the Website from a restricted location or through means designed to circumvent a restriction, you do so at your own risk and in violation of these Terms. You are responsible for compliance with all local laws applicable to you.
13. Suspension and Termination
We may suspend, restrict, or terminate your access to all or part of the Website at any time, with or without cause and with or without notice, including if we reasonably believe you have violated these Terms. Upon termination, your right to use the Website ceases immediately. Sections of these Terms that by their nature should survive termination (including intellectual property, disclaimers, limitation of liability, indemnification, and governing law) shall survive.
14. Privacy
Your use of the Website is also governed by our Privacy Policy, available at https://improvefx.com/privacy-policy, which describes how we collect, use, and protect your personal information, including data collected through contact forms and analytics tools. By using the Website, you consent to the practices described in the Privacy Policy.
15. Changes to These Terms
We may revise these Terms at any time at our sole discretion. When we do, we will update the “Last Updated” date at the top of this page. Changes take effect when posted on the Website. Your continued use of the Website after revised Terms are posted constitutes your acceptance of the revised Terms. We encourage you to review this page periodically.
16. Governing Law and Jurisdiction
These Terms, and any dispute or claim arising out of or in connection with them or the Website (including non-contractual disputes), shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.
You agree that the courts located in New Delhi, India shall have exclusive jurisdiction over any dispute, claim, or proceeding arising out of or relating to these Terms or your use of the Website, and you consent to the personal jurisdiction of such courts.
17. General Provisions
- Severability: If any provision of these Terms is held to be invalid or unenforceable, that provision will be enforced to the maximum extent permissible and the remaining provisions will remain in full force and effect.
- No Waiver: Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.
- Entire Agreement: These Terms, together with the Privacy Policy and any signed service agreement, constitute the entire agreement between you and improveFX regarding the Website.
- Assignment: You may not assign or transfer these Terms or any rights under them without our prior written consent. We may assign our rights and obligations under these Terms without restriction.
- Force Majeure: We shall not be liable for any failure or delay in performance resulting from causes beyond our reasonable control, including acts of God, natural disasters, war, terrorism, labor disputes, government actions, internet or utility failures, or third-party platform outages.
- Language: These Terms are drafted in English. Any translation is provided for convenience only, and the English version prevails in case of conflict.
18. Contact Us
If you have any questions about these Terms and Conditions, please contact:
Company: improveFX Technologies Private Limited (doing business as improveFX)
Address: E-49/5, First Floor, Okhla Industrial Area Phase II, New Delhi, Delhi-110020, India
Email: [email protected]
Website: https://improvefx.com/